Privacy Policy 

Effective Date: 05/01/2025

At Freezchnie Watches, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, freezchnie.com, and make a purchase from us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly or automatically when you use our website. This may include:

  • Personal Identification Information: When you create an account, place an order, or contact us, we may collect information such as your name, email address, mailing address, phone number, and payment details.

  • Payment Information: We collect billing information, such as credit card details, to process transactions. All payment data is processed securely by third-party payment processors and is never stored on our servers.

  • Non-Personal Identification Information: We may also collect non-personal information automatically, such as your IP address, browser type, operating system, device type, and browsing activity on our site. This helps us improve our website and understand how customers use our services.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools help us personalize your shopping experience, track website usage, and analyze trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and complete your orders, including shipping, payment processing, and customer support.

  • Customer Communication: To communicate with you about your orders, shipping updates, promotions, and other customer service inquiries. We may send you marketing emails, but you can opt out of these communications at any time by following the unsubscribe link provided in the email.

  • Improvement of Services: To enhance our website, product offerings, and customer service based on your usage patterns and preferences.

  • Security and Fraud Prevention: To protect against fraud, abuse, and security threats, and to comply with applicable legal requirements.

3. How We Protect Your Information

We take the protection of your personal information seriously. We use industry-standard security measures, including encryption technology, secure servers, and firewalls, to safeguard your data. However, please be aware that no method of transmission over the internet is entirely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We work with third-party vendors and service providers (such as payment processors, shipping companies, and email marketing platforms) to perform functions necessary to operate our business. These partners are obligated to handle your information securely and use it only for the services they are contracted to provide.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can:

  • Access Your Information: Request a copy of the personal information we have on file.

  • Update Your Information: Update your contact information, preferences, or payment details through your account or by contacting us.

  • Delete Your Information: You may request that we delete your personal information, subject to certain exceptions, such as legal obligations to retain data.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any email we send.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@freezchnie.com
  • Phone: (814) 432-3719
  • Address: 53 Monroe St, Franklin, Pennsylvania

We are committed to ensuring your privacy and providing excellent service.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Visit us at freezchnie.com to explore our collection of luxury timepieces.